Graham & Brown Whispering Fern Divine Damson Wallpaper

1.         Shipping Information

Where We Ship

• Republic of Ireland & Northern Ireland – Standard and large order shipping available.
• European Shipping – Shipping is available for the majority of European countries. Shipping rates for your location will be displayed at checkout.
• Unfortunately, we currently do not provide shipping to the United Kingdom (excluding Northern Ireland) at this time.

 Shipping costs

Standard delivery costs
Standard delivery covers multiple items in a single order, provided they do not exceed weight and dimension thresholds for large orders.

Large order delivery costs
Large order charges are automatically calculated at checkout, primarily based on weight. However, product dimensions and the type of product may also influence the final cost.

Please note: Large orders, including paint products, require special packaging and handling, which may result in a higher delivery charge. 

Sample Delivery Costs 
Sample delivery charges match standard delivery costs and are calculated at checkout based on your location.

Woodchip & Magnolia Delivery Costs
Woodchip & Magnolia printed to order products attract a higher delivery fee as they typically incur higher import costs. If added to the basket alongside items with a standard delivery charge, both delivery fees will be combined at checkout.

2.        Availability & Delivery times

All orders, regardless of delivery location, will be processed and shipped within the same timeframes based on product availability: 

In-stock products typically ship within 1-2 business days during normal periods. However, during times of high order volume, shipments may experience slight delays.

Non-stocked products typically ship within 5-7 business days. In rare cases, Shipping may take longer than 7 days, if a product ordered is not stocked or out of print. If a delay is expected, we will notify you via email.

Note: Non-stocked products  will display "Shipping Approx. 5-7 Business Days" in the product description.

Orders placed on weekends or public holidays (including bank holidays) will be processed on the next business day.

Shipping to European countries
Shipping times for destinations outside of Ireland vary by location. An estimated delivery timeframe will be provided at checkout based on your shipping address;

Please note that this is only an estimate and may be affected by external factors such as customs processing or carrier delays.

If you have any questions about delivery times for your location, please contact us at info@decorwarehouse.ie.

3.        Wallpaper Sample Orders

In-stock samples will typically ship within 1-2 business days.

Book order samples usually ship within 5-7 business days.

If your order contains both in-stock and book order samples, the estimated shipping time will be 5-7 business days.

Orders containing a large number of samples, or orders with non-stocked samples from multiple wallpaper vendors, may experience longer delivery times than usual.

Please note: We can send up to 15 samples per customer per order. if you require more. please contact us at info@decorwarehouse.ie

Order Tracking
Once your order has shipped, you will receive a tracking link via email. If the tracking shows your order as delivered but you have not received it, please contact us at info@decorwarehouse.ie within 24 hours of the courier's stated delivery time, and we will investigate your query promptly.

Paint Orders
A range of paint products are available for shipping. However, 10-litre paint sizes are currently only available for in-store collection and cannot be shipped at this time.

For more information on Shipping & Returns, please Click Here

1.         Returns / Cancelling an order

We’re happy to accept returns on stocked items returned to us within 28 days from the original delivery date. 

To start the return process, please contact us by email within 14 days of receiving your order. Simply send an email to info@decorwarehouse.ie including your order ID, full name, and reason for return.

We can only accept returns for products that are in their original condition—unused, unopened, and sealed in their original packaging. All returned items must be in a fully re-sellable condition.

The buyer is responsible for the cost of return shipping, except in cases where items are faulty or incorrect. 

2.         Wallpaper Returns

• Stocked Wallpaper Orders
  If you wish to return regular stocked wallpaper purchased from our online store, we will be happy to refund the full purchase price (excluding delivery charges) or offer an exchange, provided the wallpaper is in fully resalable condition. Items must be returned within 28 days of receiving your order.

• Bespoke Wall Mural Orders
  Wall murals are bespoke and made to your specifications. As such, we cannot accept returns on any wall mural orders. This exemption from the 14-day cooling-off period is in accordance with the Directive on Consumer Rights, Article 16, Subsection C.

• Bespoke Wallpaper Orders (Woodchip & Magnolia)
  Wallpaper from the Woodchip & Magnolia brand is custom-printed based on your specifications. Therefore, we cannot accept returns on these items.

• Sample Products
  Unfortunately we cannot accept returns on sample products.

• Wallpaper Book Orders – Non-Stocked
  A 15% restocking fee applies to all returned wallpaper book orders. These items are specially ordered through our suppliers and are not stocked.

Book order wallpaper styles are marked with the following in the product description: "Book order – Delivery Approx. 5-7 Business Days."

Important Notice
Please inspect all rolls of wallpaper before hanging. We cannot issue refunds for wallpaper once it has been hung. Additionally, we cannot be held responsible for decorator costs if faulty or damaged items are not inspected prior to installation.

Wallpaper Sample Service
Not sure about a wallpaper style? Our sample service is here to help! Order samples to see the colours, textures, and styles up close, ensuring you're completely satisfied before placing your order.

Wallpaper Calculator - How much do I need?
Make choosing wallpaper easier with our handy wallpaper calculator! Quickly estimate how much you’ll need to perfectly fit your space.

*Please note, our calculator provides an estimate only and does not account for doors or windows.

3.         Paint returns

Ready-Mixed Paint Products
Ready-mixed paint products can be returned within 28 days from the date of receiving your order, provided the paint is in its original, unused condition. Returns must be made in store for paint products ordered for store pick-up—these cannot be returned online. Standard return policy applies.

Bespoke Tinted Paints
We are unable to offer refunds or exchanges on any tinted paint products that have been mixed to your specific requirements. This exemption is in accordance with the Directive on Consumer Rights, Article 16, Subsection C.

For more information on returns, please Click Here